PRIVACY POLICY
a. Purpose and Scope of Data Collection
To access and use certain services on mocphat.com, you may be required to provide us with personal information, including: Full name, Email, contact phone number, address.
We also collect information about the number of visits, including the number of pages you view, the links you click, and information related to your connection to mocphat.com, as well as information that your web browser uses when accessing mocphat.com, including: IP address, browser type, language used, time, and the addresses that the browser accesses.
b. Use of Information
Mocphat.com uses the data provided by customers to:
Assist customers in purchasing products.
Answer customer inquiries.
Provide customers with new information on the company's website, conduct customer surveys, and promotional activities related to mocphat.com products and services, if customers consent to email notifications.
c. Data Retention Period
Customer personal data will be stored until the customer requests cancellation. In any case, customer personal information will be kept secure on mocphat.com servers.
d. Address of the unit collecting and managing personal information
Head Office of Moc Phat Trading and Service Joint Stock Company
25-27 Nguyen Thi Nhung, Van Phuc Urban Area, Thu Duc City, Ho Chi Minh City
e. Means and Tools for Users to Access and Modify Their Personal Data
Customers have the right to request Moc Phat to update, adjust, or cancel their personal information.
Members have the right to file complaints about sellers to the website's Administration at info@mocphat.com. Upon receiving these responses, Moc Phat will verify the information. In the event that it matches the member's feedback, Moc Phat will take timely action.
f. Commitment to Customer Personal Data Security
Customer personal information on mocphat.com is absolutely committed to being kept secure in accordance with Moc Phat's personal information protection policy. The collection and processing of each customer's information will only be carried out with the customer's consent, and the use of each customer's information will only be carried out with that customer's consent, except as otherwise required by law.
Not to use, transfer, provide, or disclose any customer's personal information to any third party without the customer's consent.
In the event that the server storing information is attacked by hackers, leading to the loss of customer's personal data, Moc Phat will be responsible for notifying the competent authorities to promptly investigate and handle the case and inform the customer.
The mocphat.com administration requests individuals when making purchases to provide full related personal information such as: full name, contact address, email, phone number... and take legal responsibility for this information. The mocphat.com administration is not responsible for and does not resolve any complaints related to the customer's rights if it considers that all customer personal information provided at the initial registration is inaccurate.
